Privacy Policy

Anchor Web Design ("we", "us", "our") is a web design studio based in the United Kingdom. We can be contacted at hello@anchorwebdesignuk.co.uk.

We are the data controller for personal data collected through this website.

We only collect personal data that you choose to give us, including:

• Contact form submissions — your name, email address, optional phone number, optional company name, and the contents of your message.
• Direct enquiries — any information you send us by email, phone or other direct messaging.

We do not knowingly collect any special-category personal data (such as health, ethnicity, or political views).

We use the personal data you provide for the following purposes:

• To respond to your enquiry and discuss a potential project.
• To provide quotes, proposals, and ongoing services if you become a client.
• To keep records required for our legitimate business and accounting purposes.

We do not use your data for marketing, profiling, or automated decision-making.

• Consent — when you submit our contact form, you consent to us using your details to reply to you.
• Legitimate interests — to operate and protect our website and respond to enquiries.
• Legal obligation — to keep records required for tax and accounting.

Enquiry messages are kept for as long as needed to handle your request and for a reasonable period afterwards (typically up to 2 years) so we can pick up the conversation if you come back to us.

Records relating to clients and projects are kept for as long as we are legally required to do so (typically 6 years for accounting records).

We do not sell your personal data. We share it only with trusted service providers that help us run our business, including:

• Our website and email hosting providers (to deliver enquiries to our inbox).
• Our accountant, where required for tax and accounting.
• Authorities, where we are legally required to disclose information.

Some of these providers may be based outside the UK. Where that is the case, we ensure appropriate safeguards are in place.

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Have inaccurate data corrected.
• Have your data deleted (where we are not legally required to keep it).
• Object to or restrict our processing of your data.
• Withdraw consent at any time.
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, email hello@anchorwebdesignuk.co.uk.

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, and unauthorised access.

We may update this policy from time to time. The "last updated" date at the top will always reflect the latest version.